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Effective Date: April 21, 2025
Last Updated: April 21, 2025
Synthetik Digital (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://synthetik.ca (the “Site”).
By accessing or using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following personal information from you:
- Contact Information: such as your name, email address, phone number.
- Billing Information: including business details and payment-related data.
- Technical Information: including your IP address, browser type, and interaction with the website (via analytics tools).
We collect personal data through the following means:
- Contact forms
- Newsletter signups
- Analytics tracking (e.g., Google Analytics)
- Billing and quote request forms
We collect and use your data for the following purposes:
- To provide and maintain our services
- To respond to inquiries or service requests
- To send marketing communications (when you opt-in)
- To manage billing and client accounts
- To improve website performance and user experience
We only share your information with trusted third-party service providers when necessary. These may include:
- Google Analytics – for usage tracking and performance analytics
- Mailchimp – for newsletter management and communication
We do not sell your data to third parties.
We retain collected data for:
- 90 days for non-clients
- Longer durations if you become a client (as required for project management and billing)
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate data
- Request deletion of your personal data
To make a request, email us at [email protected].
Our website uses cookies and similar technologies to enhance your experience.
What We Use Cookies For:
Analytics: Understanding how users interact with our site
Functional Purposes: Remembering quotes and interactions with WooCommerce
Third-party Services: (e.g., Google Analytics integration)
Cookie Consent:
Upon visiting our site, a banner notifies users that continuing to browse implies consent to our use of cookies. You can manage your cookie preferences via your browser settings.
We do not use cookies for advertising or profiling purposes.
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Synthetik Digital is based in Quebec, Canada, and our data handling practices are designed to comply with applicable privacy laws, including PIPEDA and best practices in line with GDPR where applicable.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: