Terms of Service

Effective Date: April 21, 2025
Last Updated: April 21, 2025

Welcome to Synthetik. By using our services or visiting our website (https://synthetik.ca), you agree to be bound by the following Terms of Service. If you do not agree with these terms, please refrain from using our services.

1. Overview

Synthetik is a digital agency based in Quebec, Canada, offering services including web design, business consultation, digital marketing, SEO, and hosting.

These Terms of Service (“Terms”) govern your use of our services and outline your rights and responsibilities as a client.

2. Services Offered

Synthetik provides the following services:

  1. Web design & development
  2. Business consulting
  3. SEO optimization
  4. Marketing strategies
  5. Hosting & digital asset delivery

Upon full payment, clients are granted full rights and ownership of all deliverables related to their project.

3. Payments & Billing

  1. Recurring Payments: Some services such as hosting, consulting, and marketing are billed on a recurring basis.
  2. Terms: Net 30 payment terms apply unless otherwise agreed upon in writing.
  3. Refunds: Refunds are subject to negotiation based on the nature of the service provided.
  4. Late Payments: Continued non-payment may result in suspension or termination of services.

4. User Conduct

While users do not create accounts or log in to access our services, by communicating with us or using our contact forms, you agree to refrain from:

  1. Submitting false or misleading information
  2. Abusive or malicious conduct
  3. Unauthorized data collection or interference with our systems

5. Service Availability

We strive to maintain satisfactory uptime and service reliability. However, scheduled maintenance may be required and will be communicated in advance.

6. Communications

We may send emails related to project updates, invoices, service notices, and occasional marketing offers. You may opt out of marketing communications at any time by contacting [email protected].

7. Termination

We reserve the right to terminate services under the following conditions:

  1. Breach of Agreement: Including violation of agreed-upon terms or scope.
  2. Non-Payment: Failure to pay within the agreed billing terms.

Termination notices will be communicated via email.

8. Intellectual Property

All project-related assets created by Synthetik (e.g., websites, graphics, documents) become the client’s property once full payment is received. Until payment is made, Synthetik retains ownership of all deliverables.

9. Disclaimer & Limitation of Liability

  1. Our services are provided “as is” without warranties of any kind.
  2. We are not liable for damages arising from misuse of our services or unforeseen service interruptions, including website downtime due to factors beyond our control (e.g., third-party outages, server errors).

10. Changes to These Terms

We reserve the right to modify these Terms at any time. If material changes are made, we will notify clients via email prior to the new terms taking effect.

11. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the Province of Quebec, Canada.

12. Contact Us

For questions about these Terms, please contact us at:

📧 [email protected]
🌐 https://synthetik.ca

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